Trying to make automation rule. When SLA breach, send email to approvals. This is to remind approvals that they have a issue they must approve for the the issue to progress.
There are no option to set approval as email reciever, only customers involved and reporter. How can I solve my issue?
[Note: So it was my turn for Friday Fun and sadly I was sick thanks to rubbish sinus infection... so apologies to most of Europe and Asia for the delayed post. However, I finally got out of bed for t...
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