We're not Atlassian support, we're a community of end users.
Anyway, "I need to add to the backlog" really isn't a support call, you simply haven't read the documentation or at least demonstrated any evidence that you have tried to follow it. Please read it, and then, if you still need help, tell us where you are stuck with the documentation and why it's not helping you - that's a proper support call.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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