I have Jira admin permission in our epages Jira Ondemand instance. I am trying to use the mention feature in the comments field by typing "@ + username" but the autocomplete is not popping out. When I type "@username" and click on enter, the system would not tag the user.
Could you please direct me to the documentation that guides you on how to set mentions please?
PD. the @+username works on our confluence, but not in Jira
Hi, you need two things for it to work in JIRA:
That's all that's needed. Also this actualy should work out of the box in JIRA ondemand, have you played with any of the two points before?
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