I have users and developers that add comments while "working issues" and they tend not to use the workflow transition button to reflect the proper status. Is is possible to disable the comment button from the forms until the issue is in a particular status?
you can use the workflow properties to restrict, use the following property
check the following documents
Onkar, that's incorrect - comment permission applies at a project level
Bob needs to disable comments based on the status of an issue, which is covered at https://confluence.atlassian.com/display/JIRA/Workflow+Properties
I'd like to disable comments during the "Waiting For Reporter" state to force users to use the proceeding "Answer" state, instead of just commenting on a ticket and leaving it in the "Waiting For Reporter" state.
I've tried the workflow property as outlined here: https://confluence.atlassian.com/display/JIRA052/How+to+deactivate+comments+for+closed+issues
Our current workflow is:
Open -> Waiting For Reporter (disable comments via workflow property) -> Answer (enable comments via workflow property)
The problem is that the enabling of comments seems to be too late because there's no comment box inside the "Answer" dialog that pops up.
Anyone have any ideas on how this could be done better?
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