I want to create an escalation service under script runner which automatically closes issues that have been in a certain status for 3 working days or more.
I'm struggling to create the query I need to identify the issues I want to close. The problem is that I want to identify issues which have been in the status I'm interested in for more than 3 working days - and ignore Saturdays and Sundays. I can't see that you can specify which day(s) an escalation service runs on so I need to run it with an interval of 1440 (daily) and allow for non working days in my query. I've looked at trying to use startOfWeek() and endOfWeek() relative to when the issue was last updated but I'm confusing myself with comlexity of what I'm coming up with given that the 'current week' is sometimes not the same 'week' the issue was last updated in.
Basically if an issue was last updated on a Monday or Tuesday then I want to auotmatically close it on the Thursday or Friday. This part I'm comfortable with. But if the issue was last updated on a Thursday then it needs to be closed on the following Tuesday (3 working days will have elapsed), and issues last updated on a Friday will need closing on the following Wednesday etc.
I'm happy to ignore holidays in the query (that would really get complicated) but is anyone able to help me with the query I need to use working days only in my query? If it is possible in anyway to obtain a 'day of week' from a Jira date or schedule an escalation service based on 'day of week' then I guess this would solve my issue but from what I can see this can't be done.
I appreciate the mention of the plugin, but really, this is a (good) question about how to query over working day ranges with JQL. You may get more eyes on this if you ask it as just a plain "jql" question.
AFAIK there is no easy way to do this with JQL (maybe not even a hard way). For a first port of call I would vote for https://jira.atlassian.com/browse/JRA-22506.
It may be possible to do something with https://jamieechlin.atlassian.net/wiki/display/GRV/Scripted+JQL+Functions#ScriptedJQLFunctions-dateCompare(Subquery,datecomparisonexpression) or https://jamieechlin.atlassian.net/wiki/display/GRV/Scripted+JQL+Functions#ScriptedJQLFunctions-expression(Subquery,expression), but don't have time at the moment to experiment. Will try to come back to this...
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