How do I change the admin username?

When I first installed Jira, I entered a username for the admin user that does not conform to the convention used here. I would like to change the admin username to adhere to the standard adopted here. I didn't see a way to change the username in my profile, can you explain to me how this is done?

Thanks,

-Bill

2 answers

1 accepted

This widget could not be displayed.

Hi Bill,

It may not be possible to change a user username in JIRA at the current moment. You may kindly refer to the following related feature request for more details on this:
- https://jira.atlassian.com/browse/JRA-1549

Since this is the case, I believe that there may be 2 workaround for us, which are:
- Create a new user using the desired username, and grant the created user the administrator role. Then you reassign all the cases associated to the current admin user to the created user, and remove the current admin user. Or;
- Follow the instructions outlined in https://confluence.atlassian.com/display/JIRA/Changing+Usernames+in+JIRA

In the mean time Bill, I hope that you may cast your vote to JRA-1549 to increase the request popularity, and feel free to drop your comment to the issue if you have any further feedback on this.

I hope that the info above helps.

Cheers.

I followed the instructions per the "Changing Usernames in Jira" link that you provided. It worked just fine thank you.

This widget could not be displayed.

Hi Bill,

I belive the feature is not available in current JIRA. However, I notice there is a improvement ticket raised in Atlassian, please see https://jira.atlassian.com/browse/JRA-1549 for reference.

To rename the username, I can suggest you to use script runner plugin that has a script to perform the action:

https://plugins.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 11 hours ago in Statuspage

What are your best incident management tips and stories? #HugOps

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...

32 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you