How can i use split regex option in jira 5.2?

[mana azizi]

Hi.

we are using Jira 5.2 and we want to create issues by incoming emails. i have syudied Administrator manul (Incoming email) and it was said that there is "Split Regex" option which helps you to handle incoming email content to create an issue.

https://confluence.atlassian.com/display/JIRA052/Creating+Issues+and+Comments+from+Email

the problem is that when i wanted to try it, i discovered that this option doesn't exist there. so would you plz help me to find and use this option?

[Faisal · Accepted solution]

Thanks for the update Mana, I hope that this will help.

Kindly let us know how it goes.

[Faisal]

Hi Mana,

In order to use the Split Regex mail handler, you can select the mail handler with the name Add a comment before a specified marker or seperator in the email body.

After adding the mail handler, you should be able to configure the mail handler and specify your Split Regex there.

I hope that this will help.

[mana azizi]

thanks so much for your attention. i would try it.