How can i use split regex option in jira 5.2?

Hi.

we are using Jira 5.2 and we want to create issues by incoming emails. i have syudied Administrator manul (Incoming email) and it was said that there is "Split Regex" option which helps you to handle incoming email content to create an issue.

https://confluence.atlassian.com/display/JIRA052/Creating+Issues+and+Comments+from+Email

the problem is that when i wanted to try it, i discovered that this option doesn't exist there. so would you plz help me to find and use this option?

3 answers

1 accepted

Thanks for the update Mana, I hope that this will help.

Kindly let us know how it goes.

Hi Mana,

In order to use the Split Regex mail handler, you can select the mail handler with the name Add a comment before a specified marker or seperator in the email body.

After adding the mail handler, you should be able to configure the mail handler and specify your Split Regex there.

I hope that this will help.

thanks so much for your attention. i would try it.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

346 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you