How can I customize/segment my Jira Notifications?

[Andrew Gansler]

I'm one of the System Admins, and as such I receive notifcations for most Jira activities, whether my username is mentioned or not; to keep my finger on the pulse of things, I read many of them, but not all of them. Gmail conveniently presents them to me in a view that's segmented from the rest of my inbox.

However, in the cases where someone directly mentions ME as a user (e.g., in a comment) or takes an action that affects ME as a user (e.g., assigns an issue to me), these are notifications that I MUST read, and unfortunately sometimes I miss them because they are buried in the 'activity stream' mentioned above.

Does anyone have any tips on how to use either Jira Notifications or Gmail customization to separate (or even distinguish) notifications that I receive as a result of being an 'admin' from those I receive due to my user name being referred to?

[Ubisoft · Accepted solution]

Hi Andrew,

Wouldn't this be possible by setting up a mail filter that would sort out any notifications that you get that would mention your name in the body of the e-mail and redirect them to a particular folder?

[Andrew Gansler]

Hmmm...that might just work. I'll configure a gmail filter and see how it turns out. Thanks!

Edit: Gmail's filtering is rudimentary, but I was able to setup a filter that places a 'star' on messages where my name appears in the body. The messages are still grouped with the other Jira messages, but this will at least highlight these items out in my 'issue activity stream' Thanks again!