Facing errors in logs

we are facing following erros in logs

1)/rest/greenhopper/1.0/xboard/work/allData.json [greenhopper.service.rank.RankCustomFieldServiceImpl] The rank custom field with name Global Rank and id customfield_12082 shares a name with one or more other custom fields. In order to use a rank custom field its name must be uniqu

2)http-9881-26 ERROR anonymous 748x1387x35 - 172.21.54.53:2292,10.33.130.51 /secure/Dashboard.jspa [NoModule] There was an error getting a DBCP datasource.
java.lang.RuntimeException: Unable to obtain a connection from the underlying connection pool

can any one share why these eerors are occuring

4 answers

This widget could not be displayed.

The first one is exactly what it says on the tin - you've managed to configure two custom fields with the same name.

Rename one of them, it will be fine.

The second is a lot harder to track down, as it could be anything. I'd lean towards your database connection being badly configured, your system is coming under a very heavy load and running out of connections, or a plugin that's trying to directly read a database and is set up incorrectly. You'll need to read more of the log around that error, possibly increase logging in the "profiling and logging" page and maybe monitor the database and SQL being issued.

This widget could not be displayed.

check all your custom fields and be sure the name of your rank custom field is not the same as some other

This widget could not be displayed.

delete or rename it, at least it will solve the 1st error log entry. If you manage to rename/delete the one that is not from greenhopper - no impact for it will be

This widget could not be displayed.

Hi Alex,

Yes there is one custom field created with this same name.If we delete this custom is there will be any impact on greenhopper?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published 8 hours ago in Marketplace Apps

The 7 hacks of highly successful automation

...there's anything I've learnt from working, it's that people are lazy! No offense to anyone reading this, but it's true and we can all admit it. The easier you make something for someone, the more...

43 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you