I am having an issue with the Excel Connector add-on. I am generating an issue list in JIRA, exporting to Excel and then attempting to login to JIRA from the spreadsheet from the Excel Connector add-on tab in Excel.
I am getting the following error message
11/07/2014 12:00:02 Connecting to JIRA at https://jira.kemptechnologies.com:8443 as ddaly. 11/07/2014 12:00:05 Connected to JIRA successfully. 11/07/2014 12:00:28 ERROR: com.atlassian.cache.CacheException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT ID FROM customfield WHERE cfname = ? (Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation '=') 11/07/2014 12:00:28 at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object parameters) at Excel2JIRA.JiraSoapService.Excel2JiraSOAPService.getDropDowns(String in0, String in1, String in2, String in3) at Excel2JIRA.JiraConnector.GetDropDowns(String issueKeys, String columnNames) at Excel2JIRA.ExcelPopulator.RefreshSheetNew() at Excel2JIRA.RefreshWindow.RefreshWindow_Shown(Object sender, EventArgs e)
It seems to connect alright, but when I attempt to refresh I get a similar error message.
Can anyone help me?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG