Email notifications for non jira users

Curiosity June 9, 2013

Hello, Im using jira ondemand and I'm new with it. I'd like to ask if any one knows how to make jira as a support system?

I just need to make jira send notification email to non jira users who send issues to us (via email). This means that these customers don't have jira accounts.

ex:

useremail@domain.com sends to -> support@company.com

after that, notification message should be sent and received. Hoping for suggestions. Thanks in advance

1 answer

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Curiosity June 9, 2013

to clarify:

useremail@domain.com sends to -> support@company.com

after that, notification message should be received by useremail@domain.com. Hoping for suggestions. Thanks in advance

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