When I set up a task in JIRA and assign it to someone, they are not recieving the assigned notification via email. Even when I assign it to myself, I am not recieveing the task.
Can receive shared task via email. Can someone explain why. I do have the notification scheme set up for all users to see or receive all alerts.
Check your profile - do you have "email me on my own changes" turned off?
You mention specifically the "assign" process - could you tell us how you are assigning here? I mean by changing assignee during a transition, via an edit, via the "assign" link, or in greenhopper?
Ok, that's the "create" transition, not the assignee. So, the next questions:
Does your "create" transition fire the "issue created" event?
Who does your notification scheme say to mail on "issue created"?
Did you check your "email me" settings?
(Forget the admin thing, it doesn't do anything different from any other group/role, unless you specifically configure it to do so)
|Issue Updated (System)|
|Issue Assigned (System)|
|Issue Resolved (System)|
|Issue Closed (System)|
There's four ways to change the assignee: - Assign (to me) button(s) - changes just the assignee, fires an "assign issue" event - Click the field in the view to edit it - as above - Edit the issue - because other fields are changing, this fires an "issue updated" event - Change during a transition - needs to fire the transition event
Could you please check whether the mail server is properly configured?Also, does the issue create step has proper event configured in the post function.(Please check your workflow transition to see about post functions)
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