Default assignee for issue type

[Rumceisz]

Hi All,

Is it possible to set default assigne user to different issue types?

How can it be set?

Thanks for your help!

Rumi

[Thomas Schlegel · Accepted solution]

Hi Rumi,

this was discussed here: https://answers.atlassian.com/questions/16581/jira-is-it-possible-to-set-issue-assignee-based-on-issue-type-automatically

and here: https://answers.atlassian.com/questions/50111/default-assignee-according-to-issue-type

Cheers

Thomas

[Bharadwaj Jannu]

@Venu Madhav

If you have separate workflows for each issue type then go to workflow create issue transition and add Update Issue Field postfunction, select Assignee and Value to specific user you want.

The following gives you idea:

If you have same workflow for different issue types then you have to write your own postfunction or check thomas links for fulfilling your task.

[Venu Madhav]

Hi Bharadwaj,

Heartly thanks for quick response.

I have updated the issue field with my name as you suggested above and created the issue but still it is assigning to Project Lead(not me).

I am sure that I am the culprit but couldn't address that problem.

I am briefing below what I want.

1. created one issue type "Support".

2. created a separete workflow for issue type support.

3. Now I will create issue by selecting issue type "Support" (assignee option is not there in the create screen).

4. after issue created it is by defalut assinging to project lead. as per above setting it should assign to me but its not.

Kindly guide me as it is bit urjent.

[Bharadwaj Jannu]

forget to tell, you bring the postfunction completely down after you add to transition as and try.

also don't forget to publish the draft after every thing made.

2) On your create screen, you should be able to see Assignee field. If you are not able to see the field meant, some other screen is displaying for create operation or Assignee field is removed from the Default Screen.

[Bruce Wang]

Contradict to Bharadwaj's answer, I had to put the "Assignee" Post Function to the top before "Creates the issue originally" in order to get the correct assignee. The following will be processed after the transition occurs 1. The Assignee of the issue will be set to NEW ASSIGNEE. 2. Creates the issue originally. 3. Re-index an issue to keep indexes in sync with the database. 4. Fire a Issue Created event that can be processed by the listeners. JIRA Version 7.1.0-OD-02-030 Build Number 71001

[Sai Nanduri]

Excellent. This works!

[Asparuh Georgiev]

That actually worked for me too :) 

[Venu Madhav]

Even I have the same query like how to assign issue to specific user based on issue type?

I have created different workflow for that specific issuetype and went to post function but I didn't find proper query to add the condition.

Kindly give me the query to assign issue to individual user(user can be any jira user) in post function.

[Jobin Kuruvilla [Adaptavist]]

You mean a default assignee when the issue is created? If so, you can do it in the Create post function in the workflow. You should have different workflow for different issuetypes.