Deactivating a User

Hi,

I found the answer to this in your help section but it does NOT work. I go to the user profile in Confluence and click on "Administer User" and then it takes me to users in Atlassian. The user list is not the same. I click on the user and it only offers "delete" as an option. It does not look anything like it does in your instructions.

What are the proper instructions?

Please let me know.

Thanks,

Victoria

2 answers

Hi Victoria, is this the doc you mentioned? https://confluence.atlassian.com/display/AOD/Deleting+or+Deactivating+Users

This documentation recommed to remove the user from all groups, within the user's details page. Have you tried this?

Cheers

Yes. That is the doc. I have not tried that. So what happened to the "Disable" or "Deactivate" button?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 6 hours ago in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

48 views 0 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you