Create Jira Issue from Salesforce using Customware's connector

We're almost there in getting the connector (Salesforce/Jira) working, but the documentation in the Customware site refers to a localhost:PORT/plugins/... URL that seems to be appropriate for an Installed version of Jira and not an OnDemand version of Jira like ours. (I'm only assuming this - I'm not sure).

Question is, where can I find out what the URL of the Create Jira Issue button I add in Salesforce should be, to be able to create an issue in my Jira OnDemand instance FROM SF?

Thank you,

Axel

1 answer

1 accepted

Accepted Answer
1 vote
Jason Worley Atlassian Team Jul 11, 2013

Hi Axel,

Since you have OnDemand, not all add-ons are available when compared to the standalone version. Therefore I am including a link that entails all available add-ons for OnDemand (to include Salesforce) for reference:

https://confluence.atlassian.com/pages/viewpage.action?pageId=315326753&from=PQIYDw

Ultimately, you need to purchase the add-on directly from the vendor should you choose to proceed:

http://marketplace.servicerocket.com/product/connector-for-salesforcecom-and-jira

Once you have the add-on, you can go to JIRA Admin > Add-ons > Manage Add-ons and scroll down to CustomWare Salesforce.com Connector Plugin and click configure.

I hope this info get's you on the right path.

Cheers,
Jason | Atlassian

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

129 views 6 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you