Create Jira Issue from Salesforce using Customware's connector

We're almost there in getting the connector (Salesforce/Jira) working, but the documentation in the Customware site refers to a localhost:PORT/plugins/... URL that seems to be appropriate for an Installed version of Jira and not an OnDemand version of Jira like ours. (I'm only assuming this - I'm not sure).

Question is, where can I find out what the URL of the Create Jira Issue button I add in Salesforce should be, to be able to create an issue in my Jira OnDemand instance FROM SF?

Thank you,


1 answer

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Jason Worley Atlassian Team Jul 11, 2013

Hi Axel,

Since you have OnDemand, not all add-ons are available when compared to the standalone version. Therefore I am including a link that entails all available add-ons for OnDemand (to include Salesforce) for reference:

Ultimately, you need to purchase the add-on directly from the vendor should you choose to proceed:

Once you have the add-on, you can go to JIRA Admin > Add-ons > Manage Add-ons and scroll down to CustomWare Connector Plugin and click configure.

I hope this info get's you on the right path.

Jason | Atlassian

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