Create Jira Issue from Salesforce using Customware's connector

[Axel Curth]

We're almost there in getting the connector (Salesforce/Jira) working, but the documentation in the Customware site refers to a localhost:PORT/plugins/... URL that seems to be appropriate for an Installed version of Jira and not an OnDemand version of Jira like ours. (I'm only assuming this - I'm not sure).

Question is, where can I find out what the URL of the Create Jira Issue button I add in Salesforce should be, to be able to create an issue in my Jira OnDemand instance FROM SF?

Thank you,

Axel

[AgentSmith · Accepted solution]

Hi Axel,

Since you have OnDemand, not all add-ons are available when compared to the standalone version. Therefore I am including a link that entails all available add-ons for OnDemand (to include Salesforce) for reference:

https://confluence.atlassian.com/pages/viewpage.action?pageId=315326753&from=PQIYDw

Ultimately, you need to purchase the add-on directly from the vendor should you choose to proceed:

http://marketplace.servicerocket.com/product/connector-for-salesforcecom-and-jira

Once you have the add-on, you can go to JIRA Admin > Add-ons > Manage Add-ons and scroll down to CustomWare Salesforce.com Connector Plugin and click configure.

I hope this info get's you on the right path.

Cheers,
Jason | Atlassian