I try to close my sprint and am told a list of issues have unresolved sub-tasks but when I check, the subtask is in a resolved status. It's fix but not "closed" as I use other steps for Test Case automation. I had another task that was in Resolved step and resolved but JIRA said it wasn't resolved enough. Once I moved it to the Closed step (and still resolved) it stopped listing the Parent as an issue with unresolved subtasks. Can you ONLY close a sprint if the issues in the done columns are all only in the Closed step?
I have the same issue. I use a custom workflow for the parent card, while the children card just use the standard, default workflow of To Do, In Progress and Done. All the subtasks in the parent cards are Resolution Done and Status Done, while the parent cards are Resolution Done but Status Closed. Not sure why the sprint won't close, as if you cannot have a sprint with different workflows for parent and children issues.
This was from a long time ago. You can't close a sprint when a parent has open sub-tasks. It makes sense. All I needed to do was ensure the statuses for the sub-task were in the done column as well and that solves the issue. So with custom workflows for Test Case Authoring, I just ensured the Passed, Ready for Regression Testing, Ready for Automation statuses are all in the done column.
Works as intended.
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