Can't move (drag) tasks on Agile planning board?

I have two projects - one where I can drag and rearrange the sequence of tasks on the Agile / Planning board and a second where I can't. I'm administrator for both projects (can't be permissions).

What might be preventing me from sequencing the tasks for the second project?

4 answers

Tracked it down and solved it! From the Agile / Rapid Board I went to Tools / Configuration. Then I saw this setting:

Ranking Field

To rank issues within GreenHopper you must have a GreenHopper Ranking field configured.

Immediately after I added the "Rank" field I was able to drag and re-rank targets.

[0 kudos for me for answering my own question, right]

As I said - You need to select a context, that sorts by ranking! ;)

0 vote

It very much can be permissions. "Administrator can do anything" is a thoroughly broken model and Atlassian software handle it correctly - they don't do it.

Check the workflows for both projects - they might be the same, they might not.

If they're different, then you need to check that the transitions that support your drag and drop between columns are there. (e.g. in project 1 your workflow allows in-progress -> resolve, and in project 2, it doesn't)

Whether they're different or the same, check the conditions allow you. (They may well contain "administrator can do this", but they might not).

The workflow, permission scheme and screen schemes are common to (shared by) both projects. Can't be that.

Er, yes, it still can be that. Having identical workflows and permissions make finding it a lot easier, but what if a condition on a transition says "must be in role developer"? If you're a developer in one project and not the other, that would explain it. Again, "check the conditions allow you".

This is probably caused by the sorting in your choosen context - I too had this problem and was quite confused about it.

You need to select a context, that sorts by ranking!

0 vote
Renjith Pillai Community Champion Jun 20, 2012

Probably because you have a different setting for the these projects and uses 'Scheduling Permission' in one and the permission scheme of that does not include your account for 'Scheduling Permission' ?. See doc here

Suggest an answer

Log in or Join to answer
Community showcase
Alexey Matveev
Published Saturday in Jira

How to run Jira in a docker container

Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...

83 views 2 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot