Can a project support multiple email addresses?

Do i have the ability to setup multiple email accounts for a single JIRA project?  The documentation states that typically there is only one - wanted to make sure there's no issue with supporting a second email address.   

 

POP or IMAP email messages

To set up issue and comment creation from email, you will need to create a mail account for a POP or IMAP mail server that JIRA can access – typically, one mail account for each JIRA project. For example, for the 'ABC' project, you might establish an account abc-issues@example.com

 

1 answer

1 accepted

This widget could not be displayed.

Yes, it works fine for incoming mail.

The reason is that the mail doesn't go directly to a project.  For each email address you want to listen to, you need to set up a mail account AND a "mail handler" to do all the work when mail arrives.  One of the things you have to set up in the "mail handler" is the project to create issues in - and it doesn't matter if you set up lots of mail handlers all pointing at the same project!

A very common setup is:

Thank you Nic! All is setup in JIRA. Getting an error on the username/password but hope it's something on our end. I appreciate your quick response!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published 7 hours ago in Bitbucket

Branch Management with Bitbucket

As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...

36 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you