When downloading a backup from AOD, if the file is > 1GB it will fail and corrupt the file. I spent a lot of time discoving this and when I reached out to Atlassian, they referred me to a near 2-year-old bug report (https://jira.atlassian.com/browse/AOD-5975).
Why is this known issue (which has to affect almost every user of scale who wants to migrate) not either:
1. Resolved or
2. Acknowledged somewhere in the documentation with a list of decent workarounds?
I believe you're being affected by OnDemand timeout setting. Please take a look on this KB: https://confluence.atlassian.com/display/ONDEMANDKB/Can%27t+Download+Large+Files+from+OnDemand+WebDAV
Thanks for the feedback. I tried using precisely that wget ("wget -t 0 --user="MYUSER" --password="MYPASS" https://example.atlassian.net/webdav/backupmanager/Application-backup-20130509.zip") but still had corruption.
If this is a known issue, can you alter the architecture to support files >1GB? I imagine most enterprise instances are in this category.
Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs