AOD backup download corruption

When downloading a backup from AOD, if the file is > 1GB it will fail and corrupt the file. I spent a lot of time discoving this and when I reached out to Atlassian, they referred me to a near 2-year-old bug report (https://jira.atlassian.com/browse/AOD-5975).

Why is this known issue (which has to affect almost every user of scale who wants to migrate) not either:

1. Resolved or

2. Acknowledged somewhere in the documentation with a list of decent workarounds?

Thanks,

Zans

1 answer

Hi Zans,

I believe you're being affected by OnDemand timeout setting. Please take a look on this KB: https://confluence.atlassian.com/display/ONDEMANDKB/Can%27t+Download+Large+Files+from+OnDemand+WebDAV

Cheers,

Lucas

Lucas,

Thanks for the feedback. I tried using precisely that wget ("wget -t 0 --user="MYUSER" --password="MYPASS" https://example.atlassian.net/webdav/backupmanager/Application-backup-20130509.zip") but still had corruption.

If this is a known issue, can you alter the architecture to support files >1GB? I imagine most enterprise instances are in this category.

Best,

Zans

Any further info on this? Is this fix update somewhere in the AOD backlog so I can follow? Thanks,

Zans

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

258 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you