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AOD backup download corruption

When downloading a backup from AOD, if the file is > 1GB it will fail and corrupt the file. I spent a lot of time discoving this and when I reached out to Atlassian, they referred me to a near 2-year-old bug report (

Why is this known issue (which has to affect almost every user of scale who wants to migrate) not either:

1. Resolved or

2. Acknowledged somewhere in the documentation with a list of decent workarounds?



1 answer

Hi Zans,

I believe you're being affected by OnDemand timeout setting. Please take a look on this KB:




Thanks for the feedback. I tried using precisely that wget ("wget -t 0 --user="MYUSER" --password="MYPASS"") but still had corruption.

If this is a known issue, can you alter the architecture to support files >1GB? I imagine most enterprise instances are in this category.



Any further info on this? Is this fix update somewhere in the AOD backlog so I can follow? Thanks,


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