Jira links are broken (Error rendering macro 'jira') after moving the Jira URL to https

Ramin Ghanbari February 20, 2018

recently changed the Jira URL to the https one and since then Jira links are broken. If I edit and search for the URL again after publishing it, it is fine but obviously can't do that for all the links. Also, we are using the server version and also updated confluence to the latest version (6.7.1,) hoping that might fix the issue which it didn't. Also, links to Gliffy diagrams aren't loading with this error: 

"Gliffy Macro Error

An error occurred while rendering this diagram. Please contact your administrator."

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louisdj
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February 20, 2018

Hi

Have you updated the base URL for the instance?

If not, go to Settings > System, General Configuration, choose edit settings and enter the new Base URL in the text box.

See also the documentation on changing the URL: https://confluence.atlassian.com/adminjiraserver071/configuring-the-base-url-802593107.html 

Can you provide more information about the setup of the instance? Do you use a reverse proxy (and if so, Apache or Nginx), or not?

Ramin Ghanbari February 21, 2018

The Base URL is already set. Also, Using reverse proxy & Nginx.

louisdj
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February 21, 2018

Have you updated the application link in the Confluence settings?

Ramin Ghanbari February 23, 2018

@louisdj Thanks, Louise,
You are right with the application link being the issue. But, I had updated it. The problem was that apparently "Application name" field is case-sensitive and the problem got resolved by changing an upper-case to a lower-case!

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