Hi,
I have created an integration that every time an Opsgenie alert is created and incident ticket is created in certain project in Jira. I was thinking if it's possible to set some rules so the Incident Ticket is created with default information, like a template in the description, an specific label, some links already attached to the jira issue and that the person On Call in Opsgenie gets automatically assign to the Jira issue. Is all of this possible?
I was looking into Opsgenie's integration configuration but I did not find this options. I thought about automation in the Jira project but our project does not have this option. So now I'm kind of lost on what to do with this Incident tickets.
I hoep you can help me further with this, thank you in advance.
