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Having implemented the Opsgenie <> Zendesk integration I am successfully generating Alerts when a specific ticket is raised. All is good. However, the alert does not contain the ticket ID, only the ticket description. How would I enrich the alert content to include the id?
Hi @Ben Wickens !
If you open up your Zendesk integration and click the "edit" icon in the Create Alert rule, you should see a window like this:
The {{id}} field should correspond to the ticketId coming from Zendesk
Hope this helps!
Robert
Back in April of last year one of the major product announcements from Opsgenie was the launch of the Incident investigation view which created a deep connection between Bitbucket and Opsgenie, empow...
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