Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Connecting Opsgenie with Jira Software

We need to connect Opsgenie to Jira Software (Jira Cloud).
Account Jira and Opsgenie are already connected with each other.
According to the text (https://docs.opsgenie.com/docs/jira-software-cloud) there must be the Jira Software button but it doesn't appear. What reason that button is absent?image_2020_08_27T14_39_51_900Z.pngimage_2020_08_27T14_43_23_404Z.png

1 answer

0 votes
Nick H Atlassian Team Sep 12, 2020

Hi @Alexander Developer ,

I'm not entirely sure what button you are looking for, but I believe you are referring to the option to Create or Link Issues within an alert. Those options should appear here in an alert after you link your account:

 

Jira button 1.jpgJira button 2.jpg

 

When searching that doc for "button" - the only other thing I can think of is the ellipsis button that appears here to create an issue with all fields:

Jira button 3.jpgJira button 4.jpg

Let me know if you are looking for another button, if you have additional questions, etc.

-Nick

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Opsgenie

Leveraging Atlassian’s Opsgenie and AWS Cloudformation Registry to stay ahead of incidents

In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...

1,756 views 0 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you