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Connecting Opsgenie with Jira Software

We need to connect Opsgenie to Jira Software (Jira Cloud).
Account Jira and Opsgenie are already connected with each other.
According to the text ( there must be the Jira Software button but it doesn't appear. What reason that button is absent?image_2020_08_27T14_39_51_900Z.pngimage_2020_08_27T14_43_23_404Z.png

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Nick H Atlassian Team Sep 12, 2020

Hi @Alexander Developer ,

I'm not entirely sure what button you are looking for, but I believe you are referring to the option to Create or Link Issues within an alert. Those options should appear here in an alert after you link your account:


Jira button 1.jpgJira button 2.jpg


When searching that doc for "button" - the only other thing I can think of is the ellipsis button that appears here to create an issue with all fields:

Jira button 3.jpgJira button 4.jpg

Let me know if you are looking for another button, if you have additional questions, etc.


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