Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,152
Community Members
 
Community Events
165
Community Groups

Connecting Opsgenie with Jira Software

We need to connect Opsgenie to Jira Software (Jira Cloud).
Account Jira and Opsgenie are already connected with each other.
According to the text (https://docs.opsgenie.com/docs/jira-software-cloud) there must be the Jira Software button but it doesn't appear. What reason that button is absent?image_2020_08_27T14_39_51_900Z.pngimage_2020_08_27T14_43_23_404Z.png

1 answer

0 votes
Nick H Atlassian Team Sep 12, 2020

Hi @Alexander Developer ,

I'm not entirely sure what button you are looking for, but I believe you are referring to the option to Create or Link Issues within an alert. Those options should appear here in an alert after you link your account:

 

Jira button 1.jpgJira button 2.jpg

 

When searching that doc for "button" - the only other thing I can think of is the ellipsis button that appears here to create an issue with all fields:

Jira button 3.jpgJira button 4.jpg

Let me know if you are looking for another button, if you have additional questions, etc.

-Nick

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

340 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you