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Connecting Opsgenie with Jira Software

Alexander Developer August 27, 2020

We need to connect Opsgenie to Jira Software (Jira Cloud).
Account Jira and Opsgenie are already connected with each other.
According to the text ( there must be the Jira Software button but it doesn't appear. What reason that button is absent?image_2020_08_27T14_39_51_900Z.pngimage_2020_08_27T14_43_23_404Z.png

1 answer

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Nick H
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 12, 2020

Hi @Alexander Developer ,

I'm not entirely sure what button you are looking for, but I believe you are referring to the option to Create or Link Issues within an alert. Those options should appear here in an alert after you link your account:


Jira button 1.jpgJira button 2.jpg


When searching that doc for "button" - the only other thing I can think of is the ellipsis button that appears here to create an issue with all fields:

Jira button 3.jpgJira button 4.jpg

Let me know if you are looking for another button, if you have additional questions, etc.


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