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How can I completely delete my atlassian account?

Martin Preusse May 04, 2016

I tried a couple of Atlassian products over the last years. I think I closed all bitbucket/JIRA site.

But how can I completely delete/cancel my Atlassian account? There is no option to do that on https://my.atlassian.com. And this is the central account page, right?

3 answers

5 votes
Julian Cerruti Apr 11, 2017

The magic answer is: log-in and then go to https://id.atlassian.com/manage/close-account

Voilá!

Morgan Knicely Atlassian Team May 25, 2018

TL;DR: If you want your personal data erased, do not delete your Atlassian Account yet. Instead, make a General Inquiry so we can locate everything that should be removed.

Atlassian has published GDPR and You about your personal data rights under the new EU regulation. It has full details about what data Atlassian collects and how to remove it. For some things we will need to help you do this because the ability to self-serve has not yet been created.

Your Atlassian Account is the thing that connects all your personal data. If you remove it first, it will be much harder to help you exercise your right to access and erasure.

0 votes
Stefan Broda Atlassian Team Dec 26, 2018

You can delete your Atlassian account including all your product access (e.g. Jira Cloud, Bitbucket, etc.). See Atlassian account for users -> Delete your Atlassian account including an explanation what is exactly is deleted.

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