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Using Activity Stream with Jira Service Desk

I'm trying to use the Activity Stream gadget on one of my dashboards, but am having trouble with the filters. If I set my Project filter to my Service Desk, I can see all of the activity and the users who are doing the activity. However, when I attempt to add the user name filter I then get "no activity". I referred a previous article about resolving with the Account ID tag and that partially works, however it does not give me the Activity done in my Service Desk project, only what is done in confluence. 

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