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Automated Log Work - Team Reports - Next Gen project's logged time not appearing in team reports

We use the Automated Log Work - Team Reports to keep track of our time overall.

There's the User's Report, the Work Logs Report, and the Projects report.

 

👍 When we log time in an old gen project it appears in the team reports, just fine.

☹️ But when we log time in a Next Gen project it doesn't appear in the team reports. This makes it look like there are big gaps in our time reporting and our team leaders can't really see what's going on overall.

 

Screenshots to illustrate:

Screenshot_2020-01-15_at_17_05_39.pngScreenshot_2020-01-15_at_20_00_42.png

1 answer

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Answer accepted

Hi Mark,

  I've checked next-gen project and logged time is shown on Team Reports. This might be specific to your JIRA configuration.  We are handling you case in GCS-2821 we will get some details there and resolve the issue.

 

Cheers, Pedro from Gebsun

Conversation continued via email. We realised this could be helped by adding the "Time tracking" "Context field" to issue types.

For each Project:

  1. Go to your Next-Gen Jira project.
  2. Go to: Project settings > Issue types
  3. For each issue type add/drag "Time tracking" field to the list of "Context fields"

Not ideal, but our logged time now appears in the Automated Log Work - Team Reports

Jira Next-Gen projects make logged time appear in Automated Log Work reports.png

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