Unable to update issue status using JIRA API..

[vkalakuntla]

Hi All,

I am trying to update the status of the issue with the below REST URL,

JIRA Server URL/rest/api/3/issue/{IssueKey}/transitions?expand=transitions.fields

Using the below Json Format.

{
"update": {
     "comment": [
               {
                   "add": {
                  "body": {
                 "content": [
             {
                "type": "paragraph",
                "content": [
              {
                   "text": "Transition Update from JIRA API..",
                   "type": "text"
             }
        ]
         }
      ]
    }
     }
  }
 ]
},
"fields": {
"assignee": {
"name": "abc"
},
"resolution": {
"name": "Postponed"
}
},
"transition": {
"id": "10201"
}
}

But unable to update the Issue status and comments. Giving the below error..

"The remote server returned an error: (400) Bad Request." 

Can anyone pls suggest on the same?

Thanks

Vishnu

[Tuncay_Senturk__Snapbytes_]

Hello @vkalakuntla 

The URL and json payload seems fine. However, are you sure Jira server URL/context is right or are you using Http POST method?

Because 400 error codes are related to the missing URLs/resources.

[Warren]

Hi @vkalakuntla 

When I transition items via the API, I also have &transitionId=XXX added to the call, so please try

/rest/api/3/issue/{IssueKey}/transitions?expand=transitions.fields&transitionId=10201

[Tuncay_Senturk__Snapbytes_]

Hello @Warren ,  @vkalakuntla 

 transitionId was used in json payload.

"transition": {
"id": "10201"
}

So, it would be redundant to use it in Url querystring.

Would it be because of rest api version? Could you also try using 2 instead of 3 as below?

 /rest/api/2/issue/{issueIdOrKey}/transitions?expand=transitions.fields