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Hello - In Jira Service Desk, in the Requests section - can you customize the fields here. For example,
Right now I have a drop down where the options are:
- Create by anyone
- Created by me
- Where I am a participant
I would love to
1. See the logic behind the 3 drop down options (especially the "where I am a participant")
2. Add a drop down option - "Where I am a Watcher"
Thanks for any insights you can provide!
@Emily Lukasik - hi Emily!
Out of the box, it isn't possible to customize the dropdowns under the Requests pop-up.
To explain the dropdown you're asking about:
"Created by anyone" is unclear, and there's a suggestion to clarify it.
If you want to see issues where you're a watcher, perform an issue search with:
watcher = currentUser()
Hope this helps!