Can we customize what fields appear on the Service Desk Request Screen?
The assignee field doesn't appear on the screen. Can we make it appear?
Where do we configure that?
Can anyone help?
Hi note that somefields cannot be shown in the Customer Portal.
Assignee is one of them, see:
Hello there friendly community! I'm currently working on a guide for folks who are new to Incident Management, or want to improve their current Incident Management process. The TL;DR I'd...
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