Loom

I keep getting this error:  Oh no...The following error happened during authentication:« Unable to verify authorization request state. »

• cloud
• loom

Hi! I just logged in for the first time since the Atlassian/Loom integration. It appears that Atlassian has no record that I ever had a Loom account, all my videos are missing, there's no record of m...

• loom

Our Loom account has seemingly disappeared over night. It keeps showing saying it is unable to view our Workspace settings. The Chat Bot unfortunately is not helpful and directs me to "Contact Suppor...

• loom

I recorded a video on loom. When I copy it to my website it shows my computer background. How do I get the link to just show the video?

• loom

I have no access to domain that is registered in the system so I can't get this code that is necessary to login.   I didn't loging long time  and I don't remember my link, and without...

• loom

When im recording a video with the Loom app, it isn't posting to loom... Can you help me resolve this please?

• cloud
• loom

Whenever i try to record, the record button is locked and it says workspace unavailable, then i try to see if I have starter plan, and it wont show me anything about billing or upgrading, its like th...

• cloud
• loom

Esu profesijos mokytoja. Kaip  ir kur  galėčiau prisiregistruoti, kad galėčiau daryti nuotolinių pamokų įrašus

• cloud
• loom

I would like to have a virtual background added to my Loom recordings when I do my screen recording and video capture of myself. I would like for there to be a Logo background instead of the inside o...

• background
• cloud
• loom
• virtual-background

Hi everyone, I’m running into a really frustrating login issue between Atlassian and Loom, and I’m hoping someone here has seen this before. I already have an Atlassian account using my email addres...

• atlassian
• loom

I have recorded and edited a loom video. It plays ok in browser but when I download the mp4 video file, the sound is lost form the video. I tried different players but the players work fine on other ...

• loom
• cloud
• confluence
• confluence-cloud

I am trying Loom for the first time today with the free Starter plan, and the website upgraded my plan as I was exploring. When I follow the instructions to downgrade back to free, the option is gray...

• cloud
• loom

Hi there, I hope this finds you well. I found it really useful that Loom is now integrated with the rest of Atlassian products. However, I have difficulty logging in now, because my Atlassian accoun...

• loom

Hello Loom Support Team, I am subscribed to the Business plan as an individual user. Loom was working normally this morning, but suddenly my library stopped displaying, and I am unable to record. C...

• loom

Hi Loom Support, I’ve been using a Business plan as an individual user. This morning everything was working fine, but suddenly my workspace became unavailable and I can no longer record. I noticed th...

• cloud
• loom

Your Workspace is Unavailable Change your default workspace in Settings or contact your administrator, I only have one workspace so why am i seeing this? Does this mean others cannot see my videos? H...

• cloud
• loom

Hi guys! I am new to using Loom. I made an account because I noticed often times when applying for a Job they ask for an introductory video through Loom. I created an account today and its a free 14-...

• cloud
• loom

to post on loom its better to know abaut it before creating a context. 

• cloud
• loom

I don't have 50 content creators. I have a small handful of creators that would require a Loom seat. Do I need all 50 users licensed (paid) to just view the content/videos? I really don't want to set...

• loom

I would like to overlay an image from my own computer over a section of my loom video the same way that one can overlay Text, arrows and  boxes. Is this possible? Thanks for you help.

• cloud
• loom

Hello, My company changed domains on Google Workspace, and when I try to login in using "me@olddomain.com" it redirects me to "use Google" to login which autopopulates "me@newdomain.com". I am tryi...

• loom

I can start a new video if the sound is muted, but if it isn't I get a dropdown message starting with "oops..." and offering no additional help.  

• loom

I’m working on a project that will have over 1,000 personalized Loom videos for clients. After these videos are recorded, each one has its own unique share URL. For my workflow, I need to export all...

• loom

None of the videos I have recently tried to make are fully loading. I am using the chrome extension. I even downloaded the extension and reloaded it and am still having the same issue. I deleted the ...

• cloud
• loom

Everytime I try to login...it accepts my login and then brings me back to the login page. I have tried to reset my pw and that does go through but as I said, it keeps bringing me back to the login pa...

• loom