I have configured 2 screens for 2 different issue types.
When I edit an issue and change it's type on the edit form the fields are not updated to the new issue type. The same fields remain.
Is this ok?
I doubled checked and everything seems to be ok. I looked into the http requests that get triggered in the edit modal window of an issue and there is no request triggered when the issue type is changed. I wonder if this is a bug or this is how it should work...
can you help me?
Ah, I think I'd missed that in the question, sorry.
I don't think it will ask you for new fields if you have the issue type on the edit screen and are selecting a different value in there. (I think it should, but I think this isn't implemented in the modal boxes yet)
Can you quickly check that editing an existing issue of each type shows the right fields for each type? If so, then I think you've hit a "feature"!
One other thing to check - what happens on edit if you change the field configuration and make the new fields mandatory on the target issue type?
Can you quickly check that editing an existing issue of each type shows the right fields for each type? If so, then I think you've hit a "feature"! --> yes, it shows the correct fields but when you change the issue type the fields are not updated --- so this is a feature that should be implemented
One other thing to check - what happens on edit if you change the field configuration and make the new fields mandatory on the target issue type? --- i have two field configurations... one one configuration the due date is not required...on the other is required. I set the configuration where the field is required to the issue type I want to check.
When I edit the issue and change the issue type I leave the due date empty and it let's me save the issue...so I think this is a BIG BUG! you can make the test for yourself. Can you please confirm this? I consider this a serirous bug!
Ok, I would have expected the system to throw you back and say "I need a due date for issue type <target>", it certainly should NOT let you complete the change of issue type without demanding the field be filled in.
Definitely a bug and not a quirk (the not updating fields is a weakness, but in itself, does not break your data. Letting you skip mandatory fields when changing issue type breaks data integrity, so it's a bug)
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs