Hello team,
I am trying to run an automation that will check the most recent sub-task and match the story status to it. Currently the automation i have is running on every sub-task the story has and this it running up my automation usage % per month.
Here is a screen shot of the automation. However this automotion is looking at every sub-task per story. SO I have multiple agents working on each sub-task once there change the flow it will run the automation.
For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!
Until we see those...
Triggered rules only count for "usage" when they perform certain actions, and so if you add conditions to your rule that will help manage usage. To learn what counts toward "usage", please review this documentation: https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/
Regarding performing the updates only with the most recently created subtask, you could use Lookup Issues with JQL to find the subtasks and ORDER BY Created DESC. Then grab the first one for comparison before the rule proceeds.
Kind regards,
Bill
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Please try to stick to one thread when responding. That will help others in the future see if there are multiple solution approaches to solve the problem.
From what you describe, perhaps someone has enabled this option at the top of the rule: "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule."
If so, disable that so only the initial transition from the trigger issue will make updates...and so not re-trigger the rule recursively.
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