workflow

[Sepideh Deliri]

What is the best practice to have a workflow in a project with several different boards? one workflow or having several workflow?

[Ash Yadav]

Hi @Sepideh Deliri 

Workflows are assigned to issue types. 

If you have let's say, 3 issue types, you may decide you want 3 different workflows (you don't have to, but some teams do).

Fundamentally, all workflows are some variation of To Do, In Progress and Done.

Now when it comes to boards, you can create different columns with respective titles. This is often confused with workflows. 

You can add multiple statuses from multiple workflows in a project into a single column in your board.

To answer your question though, generally the less workflows you have, the better. 

Try to avoid once-off custom workflows and standardise where you can. 

This article explains the difference between workflows and boards quite well with great visualisation: https://www.atlassian.com/software/jira/guides/workflows/overview#what-is-the-workflow-editor

KR, 

Ash

[Tomislav Tobijas _Koios_]

Hi @Sepideh Deliri ,

To add up on what Valerie said, this probably depends on how the boards are set up. I would say:

• Single workflow across all boards - in case boards represent different perspectives of the same set of issues or teams working on those issues (although this might be something you can also achieve with having quick/custom filters on the board)
• Multiple workflows for different boards - usually when boards represent different processes or phases, or if you use boards to represent different issues that all have some specific workflows

Generally looking, I would agree with Valerie, but it still depends on the use case itself. If you have any specific scenario for which you're looking the answer and you can share it, we could maybe provide some additional guidelines and tips and tricks.

Cheers,
Tom

[Valerie Knapp]

Hi @Sepideh Deliri , thanks for your question. 

My opinion is to have one board per workflow, otherwise it gets confusing with trying to move issues between the columns if some issue types have a status in their workflow that others don't. 

Best wishes