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Hi Atlassian Support,
I have a field "Impacted Service Delivery", multi select type, and it has a separate context for the project where i am getting the error.
When i add/remove the value "Digital Workplace" to an already existing issue, i am presented with the error, but when i create a new issue and add/remove this value there i get no error.
Please assist and let me know what solution to apply, i have already tried deleting the value from the context and adding it back to the context but the error prevails.
Does this problem happen for only this one issue - DR-2959? Or does it happen for all pre-existing issues?
You said you can create a new issue and add/remove the value. Do you mean you can create and save the new issue, then edit the field to add/remove the value? Or do you mean you can add/remove the value while you are in the Create Issue dialog?
Hello @Maria Hassan
I think if anybody had a solution it would've been provided.
Since you are on a paid subscription, I recommend that contact your Jira Administrators and ask them to open a support case directly with Atlassian to diagnose the issue.