I'm trying to filter by assignees, but I keep getting an error message, 'The Jira server was contacted by returned an error response'. This pops up as soon as I start typing.
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Thanks for the response.
The second article suggested checking to make sure every user has an email address stored in the system. I have done this.
The first article suggested searching for issues with null types. It doesn't explain how to do this. Can you please add some more detail?
thanks,
Stephen
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If you have access to the database, the article has the SQL to get those issues that may have issuetype as null.
select ji.id,ji.project,p.pkey,ji.issuenum,ji.issuetype from jiraissue ji join project p on ji.project=p.id where issuetype is null;
without access to the database I honestly can't figure out how to do it.
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As far as I'm concerned, this isn't a user issue, it's a fault in the product. How do I get Atlassian to investigate?
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