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where can I find the Jira version that I am currently using?

Maira Franzin October 10, 2023

where can I find the Jira version that I am currently using?

I need the screen where shows the Jira software version 

2 answers

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1 vote
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Nic Brough -Adaptavist-
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October 10, 2023

Welcome to the Atlassian Community!

For Server/DC, Help -> About will give you the version.

For Cloud, there is a short answer - you're using "latest"

Cloud services are upgraded every few weeks (the usual number you will hear is 6 weeks, but it's often fewer than that).

Why do you think you need the current version?  (I'm being nosy here, I'd like to know why you're asking, as it doesn't affect how you are using it, or any apps you have added)

Maira Franzin October 10, 2023

Hey Nic! Thanks for your answer

I need a print screen showing the current version for audit purposes.

Do you know where can I find this screen?

Laurie Sciutti
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2023

@Maira Franzin If you have any application links (like with Confluence) you can see it in the Confluence App Links....

Snag_14b3032e.png  

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Nic Brough -Adaptavist-
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October 10, 2023

I'm afraid your "audit" purposes are a waste of time if you are on Cloud. 

The version can, and will, change every 5-8 weeks, more frequently if there is a security issue.

Your auditors are essentially wasting their time and your money.  To put it in the most simple terms - "you have subscribed to a service".  How that is run, upgraded, improved and versioned is irrelevant, all your auditors need to know is "we use Atlassian Cloud"

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Maira Franzin October 10, 2023

I found the screen but still cannot see the jira software version

image.png

Nic Brough -Adaptavist-
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October 11, 2023

Those are the application links to other systems, not the software installed.

Again, for Server/DC, Help -> About will give you the version, and on Cloud, you're using "latest"

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Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2023

@Maira Franzin ~ launch Confluence and look at the Application Links from there.  It will tell you the Jira version...

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Nic Brough -Adaptavist-
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October 11, 2023

Sorry, but no, it won't.  You're relying on someone having created an application link to a server or DC system, which they may not have done, and the version you see in the application links screen is the version of the linked system, not the current one.

You need to go to "help -> about", or the system information page or the "manage applications" or "manage apps" to see what versions of the software you are using. (again, server/DC only, on cloud, you're always on "latest")

1 vote
Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2023

Hi @Maira Franzin ~ try the Help (?) icon in the upper right and select About Jira.  If you are on the Continuous Release Track though (https://admin.atlassian.com/ > Products > Release tracks), you should be on the "latest" version like @Nic Brough -Adaptavist- indicates.

Maira Franzin October 10, 2023

Hey Laurie! thanks for your answer.

I tried to find but it seems I don't have Release Tracks screen available. I am site admin but forsome reason I can't see this screen :/

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