when I upload an attachment , the attachment is not uploaded above 1mb.

Dipankar Choudhury December 12, 2023

when I  upload  a attachment , the attachment  size is  less than 1M,   is  OK。 but  the attachment size is More than 1 M, jira reminder :  ‘An internal error has occurred. Please contact your administrator.

2 answers

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Craig Nodwell
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December 12, 2023

Have your Jira Admin set the size limit of attachments to greater than 1mb.

Dipankar Choudhury December 13, 2023

size is given default 10mb but if i give a attachment 1mb or 1mb above is showing that internal error

Faith Ntundi
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April 24, 2024

We set ours to dang near 1GB, and we're still getting the same issue.

 

Edit: If you're running behind a reverse proxy, increase the size of the client_body_max_size parameter. That worked for us. 

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David Bakkers
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December 12, 2023

Wow. Someone called NurTest asked that exact same question, using the exact same text:

when I upload attachment , the attachment size is less than 1M, is OK。 but the attachment size is More than 1 M, jira reminder : ‘An internal error has occurred. Please contact your administrator’.

in this thread 4 years ago.

Dipankar Choudhury December 13, 2023

ya you are  right the same issue i am facing. thats y am asking please give a soulution.

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