Click "clone" in the menu on the issue. It's usually done when you have a lot of information on an issue and want a copy of it. Or you want to split the work (Within the same project or to move the copy to another project). Or you have segregated data (client X needs to see the issue, but not allowed into its project, so you need a copy in a project where X can see it)
Hello, I see, that's it's been some time, but still.
"Or you have segregated data (client X needs to see the issue, but not allowed into its project, so you need a copy in a project where X can see it)"
- you mean, that the clinet X is going to see the changes I am making to a clon-issue (in a project, where can see it)?
The fields will move with the issue if the fields are valid for the new project in terms of field context. If they have no context, their content will be removed. If they do have context, the data remains on the issues, but you may still find that the project screens and/or field configuration hide them.
Hi there, can you tell me how we can get the comments to move as well when we clone?
My example is, i've got testing cards that have bugs, I want to clone the testing card to turn it into a bug card but all the testing failures in the comments do not copy over?
Or am i better to create a task from the testing card? Thanks.
The comments do not get copied during "clone" because they are a converstation about the original issue, not a conversation about the new cloned one.
Cloning issues is for an edge-case where you need a copy, it's not for duplicating existing work. Cloning to turn test cards into bug cards is a broken process - you should be fixing the broken tests, not copying them.
A clone is an issue that was created by copying another issue
A duplicate is an issue that repeats another issue (an example - it happens a lot when two clients raise the same bug - often the second/third/nth raiser doesn't know that it's already been reported)
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