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using smart values within throwing rendering error

john smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 10, 2023


I am trying to replace all tags e.g "JobNoTag" with an actual Job number that exists within a field of a Jira ticket. I need it replaced in the description field


so e.g.

Fix Version field has value: 123456

I want the "<JobNoTag>" value get replaced with the fix version value in the description text below:


This <JobNoTag> was raised yesterday. The <JobNoTag> is related to etc.ect


The following is throwing rendering error:

I tried this {{issue.description.replace("<JobNoTag>",{{}})}}

The following is throwing loop error because the automation rule has trigger from another rule checkbox which I need:




1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2023

Can you provide a screen image of your rule, and an images showing the error messages?

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