user workload report

[Mohamed Haj Hamido]

I have a project with a number of issues assigned to a specific user. All issues are "In Progress" and have time estimates. When I attempt to generate a user workload report for the assignee, JIRA tells me that "There are no unresolved issues assigned to the specified user." What are the conditions that need to be met for issues to be pulled into the user workload report?

[Guilhem Dupuy]

Hi @Mohamed Haj Hamido ,

Actually, the only condition is that the issues are not resolved, which means that the field "Resolution" is empty. You can check that easily from the Jira search.

Let me know if it helps,

Guilhem

[Mohamed Haj Hamido]

Hi @Guilhem Dupuy  thanks for your reply. actually i am new on this Domane , can you please tell me how can i find the resolution ? i searched about it in the search field but i didnt find any thing 

[Mohamed Haj Hamido]

for example i have a user who still has unresolved issues , but when i try to generate a the report,  jira says "There are no unresolved issues assigned to the specified user."

[Guilhem Dupuy]

Actually, what jira calls "resolved" doesn't depend on the issue status, but on this "Resolution" field I was talking about.

If you can see something written where my circle is, it means a resolution is set. To avoid setting a resolution, you probably have to ask your jira admin to edit the Workflow to delete the problematic post function.

[Bernhard Heinz]

I added the field "resolution to the projekt. It reads "unresoveld" for issues with a status <> done or fixed. There are still "... no unresolved issues assigned to the specified user" in the report. The field you mentiond is not showing up, if the issue is not in status Done.

[Guilhem Dupuy]

Then I'm out of ideas, in case it's a bug from Atlassian's part you can raise an issue to their support help desk : https://support.atlassian.com/contact/#/