Hello Community,
we have tested an app for Jira, but it doesn't match our requirements.
We see in "Billing Console" that it's substription was canselled, but we still cannot uninstall it.
Any ideas what is going wrong ?
Regards Ralf
Hello @rdroske
Have you check in your Billing console if the status for the app is indeed in the cancelled status? It takes around 25 days for the app subscription to be cancelled
Hello Nicola,
it shows me "Pending for cancellation in 15 days".
Seems that that means it will be canceled in 15 days and we need to wait until this done.
That was not clear for us, that this means we have to wait until this is over/done.
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