trial ondemand jira mail not working

I have setup a trial ondemand jira and imported our own hosted jira to it, but mail doesn't seem to work. Forgotten password mails aren't received and neither is sending mail from jira.

2 answers

1 accepted

2 votes
Accepted answer
Paul Greig Atlassian Team May 03, 2014

Hi Abdul,

I'd recommend checking 'https://<site>/secure/admin/OutgoingMailServers.jspa', during the import process it does offer to disable mail. It is possible outgoing mail server has not been reactivated.

Cheers,

Paul

I also noticed that my company was filtering the emails. Thank you

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