I need to delete issues from JIRA using bulk operation available under Tools Menu in JIRA. But in my JIRA, Tools menu is not available. Kindly let me know how we can add this Tools Menu in JIRA.
this feature is tied to the global "Bulk Change" permission which you can find and adjust the following way:
This way you can grant this permission and should be able to see the tools button again.
Are you genuinely missing the "tools" menu option/cog? (To do that, you need to be logged out and using JIRA anonymously, or your admins have done something odd to your system). Or is it just "bulk edit" within the tools menu missing?
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