It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

time issues are in status

Hi

How can I in the Issue Navigator screen enter a JQL question that show me issues in a certain status (and perhaps even the time they have been stuck here?) ?

My problem:

I want to see actual issues that have been in status 'In Progress' for longer than

1 week, 1 mounth, 3 mounts, 6 mounts...

This to be able to, for each and one of them, enter a custom field called 'Root cause' and set this value. We need to know why issues are stucked in this status. When we know the reason we can handle the cause and speed up the process by addressing this "bottleneck".  

regards,

Helen

2 answers

1 accepted

0 votes
Answer accepted

You would need an add-on for this.  The "Time in Status" add-on is very useful: https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud&tab=overview

Hi @Helen Ahlberg 

You can see actual issues that have been in status 'In Progress' for a certain period of time by using Time in Status for Jira Cloud by SaaSJet.

It can help you to get 7 kinds of reports, witch available as grid and as charts:

  • Time in status 
  • Assignee Time 
  • Average Time 
  • Status Entrance Date 
  • Time in Status per Date 
  • Status Count 

  • Transition Count 

All reports are available for view as charts and for export.
You can try the free version of the add-on at Atlassian Marketplace.

Best regards,
Zoryana
SaaSJet

Thanks for the tip but we are running on server at the moment.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

365 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you