I was receiving email notifications but they stopped.
I am in Administrator, Developer, User groups of that project.
If i go to issue that was updated, and go to "notifications helper" it reports that i am receiving notifications.
my email address is correct, and i don't see anything in junk mail folder.
other members of my team are still receiving notifications.
using Jira OnDemand. any other ideas?
Ok, that's ruled out the Jira config on a project/notification side, and a problem with your email client.
I'd have a look in the Jira email queues to see if there is anything suspicious in there, and similarly, the Jira log to see if there's anything obviously wrong.
I think you've covered all the stuff that's in the usual "Jira email isn't arriving" and you might need to resort to https://confluence.atlassian.com/display/JIRA/Logging+email+protocol+detailsto establish exactly what it's doing
Just wondering: what happens if you change the from address of the emails that are being sent? (You can do this in the project administration page just next to the notification scheme).
Maybe this specific email address is blocked by some rule or spam checker?
he sure does. mine stopped coming about 3 weeks ago. I don't remember if i did something to settings or if it happened on its own.
i just checked with another teammate and he's still getting it too. i double checked my email address (as i'm an admin). I alos checked my outlook junk mail folder, and mail rules.. although i have a feeling it's something retarded like that :)
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