Has anyone ever been asked if it is possible to not send notifications when a ticket is set to closed? (the actual question I received: Is there a way to automatically remove an issue from the "watch" list whenever it is being closed?)
If by "Closed" you mean when an issue has it's resolution set, then you can disable all notifications for 'Issue resolved' event in your notification scheme.
As far as watchers are concerned, a post function can be configured to remove all watchers from the current issue when it's moved to the 'Closed' status. However I would advise against it as people will not receive any notifications if the issue is re-opened.
I was incorrect that is not what the user was looking for.
Apparently there is a filter 'watched issues' that when the ticket is resolved he wants the ticket to be automatically removed from the filter. (so that he does not have to do a search of tickets to see if any of them have been resolved - and then manually remove it (them) from the filter.
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events