Hi guys, our JIRA is using remote user directory, it always spend a long time and encumber the JIRA performance when it sync remotely, my question is any method to schedule the sync time on weekend to make JIRA stable during workdays?
You can edit settings for the directory to make it synchronize at any given interval. Follow the steps below:
May I ask if you are using Nested Groups in this sync? The following bugs are the most common in our support cases, causing some performance problems in JIRA:
- JIRA is extremely slow when Nested group is enabled in LDAP and lone child-groups are imported due to improper search filter
There is a workaround for this one, and to confirm if you are facing this bug, you can simply run the query stated there to check if is there any results. If so, you can remove those child groups.
- JIRA is extremely slow when Nested group is enabled in LDAP
This one is being fixed by our developers but don't have an ETA. You will notice a workaround there which can only be used if you are using AD. Basically, it will leave the nested calculations to the LDAP server, increasing JIRA's performance.
Hope it helps!
Hi Andre, Thank you very much for the detailed reply, but our JIRA is using Remote Crowd Directory, not directly linked with LDAP, are the two cases you mentioned also applied to our case? About nested group, I manually checked some group on Crowd, only several groups that has nested group, but the nested group has less users, does this also affect the performance when to sync? Thanks. Shrek
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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