After the new Jira update ( Smileys on comments being one of them) Images are uploaded full size into the comment section of a ticket. In the previous Jira format - Images were set to a small size when uploaded within comments, then if you double clicked you were able to enlarge the image.
Is there a way to set images within comments to the original smaller size?
The issue that you are facing was reported as a bug. Currently, there is no workaround but using the old view.
Please, click on vote and watch to receive updates about the bug.
We don't publish ETA or roadmaps for bugs and features.
Once they start working to fix it, they will change the status or add a comment, that's why it's important to watch the bug.
Feel free to add a comment on the bug ticket for our dev team to check.
A workaround I just found is to query the project for this issue in the advanced query screen and edit from this view, which for my screen because I disabled the 'new view' is the 'old view'.
That allowed me to open the next-gen ticket in the 'old view' format, comment in the old view format, and edit the sizes back to thumbnail!. Editing won't work if your permissions don't allow you to edit your own comments or edit issues, though.
Restoring them to thumbnail ! requires you to remove everything after the pipe | and just input thumbnail!
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