removing imported users

Hi,

I'm trying to delete user which has been created during migration process from Bitbucket issue base. But the answer is:

<usernamecannot be deleted because of the following problems.

  • Cannot delete user '<username>' because 15 issues were reported by this person.
  • Cannot delete user '<username>' because 1 issues are currently assigned to this person.
  • Cannot delete user '<username>' because they have made 11 comments.

Is there a way somehow to merge-delete user? I mean a function like "let's all issues/comments from <username> will now be from another user <another_user> and then delete <username>"?

 

And thanks, i really enjoy your products!

 

Regards,

Kirill

2 answers

1 accepted

1 vote
Accepted answer

Hi Kirill,

You should be able to simply bulk edit the issues to change the reporter/assignee fields from one user to the other, but you can't change the Comment authors.

Actually, Atlassian doesn't recommend removing users in order to keep the historical data intact.

Instead you can simply disable the users they won't be counting towards the user license count, won't have access to the application and won't be able to be added as assignee/reporter for any new issues.

Hope this helps.

Marcus cool, I've found out that imported users are not counted in JIRA or Confluence users list. Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Software

Implementing Jira in Small Business

Introduction This article will give insight on how a small software development department implemented Atlassian products to enhance and streamline the business process. The privately held company h...

313 views 2 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you