relation "public.AO_60DB71_LEXORANK_ID_seq" does not exist

I upgrade JIRA from 6.1.4 to 6.4.9 on postgres and I don't know how I can solve this problem:

Error
There was a SQL exception thrown by the Active Objects library: Database: - name:PostgreSQL - version:9.5.1 - minor version:5 - major version:9 Driver: - name:PostgreSQL Native Driver - version:PostgreSQL 9.0 JDBC4 (build 801) org.postgresql.util.PSQLException: ERROR: relation "public.AO_60DB71_LEXORANK_ID_seq" does not exist Position: 16

I googled it a lot and raise a support ticket to Atlassian, But I need to fix it soon.
Here there is a KB but it didn't work.

I test this with Oracle DB also and getting an error like postgres:

Error
There was a SQL exception thrown by the Active Objects library: Database: - name:Oracle - version:Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production With the Partitioning, OLAP, Data Mining and Real Application Testing options - minor version:2 - major version:11 Driver: - name:Oracle JDBC driver - version:11.2.0.2.0 java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("DBJIRA"."AO_60DB71_LEXORANK"."ID")

Thanks in advance for your help.
Ansar 

3 answers

1 accepted

Thanks to Atlassian support this problem has been solved by this workaround:

What you do is open the activeobjects.xml file, and find and replace primaryKey="true" autoIncrement="false" to primaryKey="true" autoIncrement="true".

Please assure you have a copy of the file in case something goes wrong.

Tables with names starts with AO_ are for plugins. It seems that on your JIRA instance you have same trouble with plugin. It could be incompatible version of a plugin or requred plugin was deleted.

This table belongs to JIRA Agile and I install a compatible version of it on my JIRA Instance.

Maybe this will help You. There is also a specific problem with LEXORANK field on JIRA 6.4+

Thanks for Comment. I try it and it didn't work sad

Can You please give some more information when this problem appears? On JIRA start, On dragging issue from one status to another, etc...?

I see this problem in following situation:

1- Drag and Drop (Re-rank) issue in Agile backlog

2- Create Sprint

3- Delete Issue

I see it in this cases

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